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Subscribe to this list via RSS Blog posts tagged in Effective Staff Management

New research from the Chartered Institute of Personnel and Development (CIPD) has found that three quarters of employers report a lack of leadership and management skills and too many managers have an inflated opinion of their ability to manage people.

According to the CIPD’s research, 72% of employers report a deficit of leadership and management skills. However, the CIPD’s quarterly Employee Outlook survey of 2,000 employees also suggests that one problem in tackling this skills deficit is that many managers don’t know how bad they are at managing people.

Eight out of ten managers say they think their staff are satisfied or very satisfied with them as a manager whereas just 58% of employees report this is the case. This ‘reality gap’ matters as the survey finds a very clear link between employees who say they are satisfied or very satisfied with their manager and those that are engaged – i.e. willing to go the extra mile for their employer.

The CIPD research found a significant contrast between how managers say they manage their people and the views of their employees.

  • Six in ten (61%) of managers claim they meet each person they manage at least twice a month to talk about their workload, meeting objectives and other work-related issues. However, just 24% of employees say they meet their managers with such frequency.
  • More than 90% of managers say they sometimes or always coach the people they manage when they meet, while only 40% of employees agree.
  • Three quarters (75%) of managers say they always/sometimes discuss employees’ development and career progression during one to ones, but just 38% of employees say this happens.
  • There are similar gaps in views between managers and employees on how often managers: joint problem solve with employees; discuss ideas employees might have to improve the business; and discuss employees’ wellbeing.

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